sjc Status

Alpha3 Cloud San Jose, California, US

All Systems Operational

San Jose Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

San Jose API (response time)

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Latency from North America

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Latency from Latin America

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Latency from Europe

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Latency from Asia-Pacific

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Past Incidents

Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

[SJC] Storage Cluster Upgrade - Stage 1 - Finalization

Completed - Alpha3 Cloud would like to inform you that the planned maintenance of our storage cluster, in the San Jose cloud location, was completed successfully. The maintenance aimed at upgrading the underlying software in our storage cluster. All scheduled tasks took 3 hours and 10 minutes in total.

IMPACT:
There was no impact on any of the existing servers, drives or networking, other than a slight increase of the I/O operations for the duration of the maintenance window.
Apr 23, 11:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:00 UTC

Scheduled - Alpha3 Cloud would like to inform you that the planned Stage 1 of the Storage Cluster Upgrade in the San Jose cloud, will continue on the 23rd of April. Due to unexpected complications during the initial upgrade, we could not complete it is as planned, and the first stage of the needed upgrade will be finalized in a new maintenance window.

There will be no service impact on the virtual machines running in the cloud, nor degradation in the storage operations.

Please excuse us for any inconvenience caused.
Apr 22, 16:26 UTC

Apr 22, 2024

[SJC] Storage Cluster Upgrade - Stage 1

Completed - Alpha3 Cloud would like to inform you that due to unexpected complications during the Stage 1 of the Storage Cluster Upgrade in the San Jose cloud, the work on this will continue on the 23rd of April.
There will be no service impact on the virtual machines running in the cloud, nor degradation in the storage operations.
Please excuse us for any inconvenience caused.
Apr 22, 18:02 UTC

Update - Alpha3 Cloud would like to inform you that maintenance will be extended by 2 additional hours.
Apr 22, 16:08 UTC

Update - Alpha3 Cloud would like to inform you that maintenance will be extended by 4 additional hours.
Apr 22, 12:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:00 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the San Jose cloud location. The maintenance aims to upgrade the storage boxes sustaining the storage cluster. All scheduled tasks are expected to take 4 hours in total.

IMPACT:
There will be no service impact impact, except a slight increase in the I/O operations.
Apr 14, 23:53 UTC

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

[SJC] Storage Cluster Upgrade - Stage 2

Completed - Alpha3 Cloud would like to inform you that due to unforeseen circumstances, Stage 2 of the planned Storage Cluster Upgrade will be postponed for a future date. We will distribute another announcement for the maintenance activities that had to take place in the period between 08:00 and 16:00 PDT on the 23rd of April 2024, when the new maintenance window is determined.
Apr 19, 15:49 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the San Jose cloud location. The maintenance aims to upgrade the storage boxes sustaining the storage cluster. All scheduled tasks are expected to take 8 hours in total.

IMPACT:
There will be no service impact impact, except a slight increase in the I/O operations.
Apr 15, 23:23 UTC

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

[SJC] API Server Maintenance

Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Apr 16, 07:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:30 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 8, 23:15 UTC

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.