Alpha3 Cloud San Jose, California, US
All Systems Operational
San Jose Cloud ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
San Jose API (response time)
Fetching
Latency from North America
Fetching
Latency from Latin America
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Latency from Europe
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Latency from Asia-Pacific
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Past Incidents
Jan 27, 2023
Completed - Alpha3 Cloud would like to inform you that a scheduled maintenance of our API server in the San Jose cloud location was completed successfully. The actual works took 20 minutes.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the customers were not be able to perform any calls to the API, directly or through the web interface (panel) for about 20 minutes.

Jan 27, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 09:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. More precisely we will be performing a software upgrade on our API server.

All support activities will be conducted under the direct supervision of Alpha3 Cloud’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

Jan 23, 07:31 UTC
Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface itself occurred.

Jan 20, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 09:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of Alpha3 Cloud’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Jan 13, 17:49 UTC
Resolved - Alpha3Cloud would like to inform you that the connectivity issues related to the PaaS in the San Jose cloud location have been resolved and everything is working properly once again.

Please accept our sincere apologies for any inconvenience caused.

Jan 20, 08:31 UTC
Investigating - Alpha3Cloud would like to inform you that we are currently experiencing issues with the PaaS in the San Jose cloud location.

The PaaS panel in our WebApp is not accessible and some customers' environments might have lost their network connectivity. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.

Jan 20, 08:03 UTC
Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.